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Career & Job SkillsWorkplace Fundamentals

Fundamentals of Operations Management

Instructor

Tick Kee Ng

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Course Overview

Operations management is a critical area of business that focuses on the design, planning, execution, and control of an organization’s operations and processes to deliver goods and services efficiently and effectively. The fundamentals of operations management include various principles and concepts to optimize production and service delivery.

What You'll Learn?

  • 1. Gain a complete overview of what operations management means and why it is critical.
  • 2. Understand the four key benefits of effective operations and how they drive business success.
  • 3. Learn the essence of enterprise management and its link to day-to-day operations.
  • 4. Explore 7 practical tools to improve company management mechanisms.
  • 5. Build essential management skills every manager should know.
  • 6. Recognize why project management plans fail and how to avoid pitfalls.
  • 7. Learn how to identify and fix inefficiencies in employees and workflows.
  • 8. Take away 10 practical insights every professional should know about project management.
  • 1. New managers and supervisors stepping into operational roles.
  • 2. Fresh graduates or employees who need to understand how businesses run internally.
  • 3. Junior administrators aiming to move into operations or project management.
  • 4. SME founders and business owners looking to structure operations better.
  • 5. Team leaders who want tools and skills to improve efficiency and people management.
  • No prior background in operations management required.

Course Content

  • Fundamental of Operations Management
    • Chapter 1:Introduction of Operations Management

      00:04:48
    • Chapter 2:Four Keys Benefits of Effective Operations Management

      00:02:20
    • Chapter 3:The Essence of Enterprise Management

      00:02:10
    • Chapter 4:7 Tools to help companies improve their management mechanism Part 1

      00:02:37
    • Chapter 5:7 Tools to help companies improve their management mechanism Part 2

      00:02:28
    • Chapter 6:7 Tools to help companies improve their management mechanism Part 3

      00:02:50
    • Chapter 7:7 Tools to help companies improve their management mechanism Part 4

      00:02:32
    • Chapter 8:7 Tools to help companies improve their management mechanism Part 5

      00:02:20
    • Chapter 9:7 Tools to help companies improve their management mechanism Part 6

      00:01:31
    • Chapter 10:The essential management skills that any manager must know Part 1

      00:02:24
    • Chapter 11:The essential management skills that any manager must know Part 2

      00:03:49
    • Chapter 12:7 Reason Why a Project Management Plan Might Fail

      00:05:33
    • Chapter 13:60% of Employees are working ineffective

      00:03:14
    • Chapter 14:10 things you must know about project management

      00:03:52
    • Assessment: Fundamentals of Operations Management

RM198.00
  • Course Level Beginner
  • Lessons 14
  • Duration 40 mins
  • Language English
  • Additional Resource 0
  • Last Update 17, September, 2025
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