Privacy Policy

Last updated: March 2026

UIBC Training Hub (“we”, “us”, or “our”) operates the AI Chatbot service via WhatsApp and related platforms. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

WhatsApp phone number and display name when you message our business account
Message content you send to our AI assistant
Interaction history for the purpose of providing responses

How We Use Your Information

To respond to your inquiries via our AI assistant
To improve our services and user experience
We do not sell or share your personal data with third parties for marketing purposes

Data Retention

Conversation data is retained for up to 90 days for service improvement purposes, after which it is deleted.

Your Rights

You may request deletion of your data at any time by visiting our Data Deletion page or by contacting us at dickymart4u@gmail.com.

Contact

For privacy-related inquiries, contact us at: dickymart4u@gmail.com

UIBC Training Hub | Malaysia